We are committed to protecting your privacy and security.
You can use most of our site without giving us any private information.
However we do need information when you want to listen/download our files or when you wish to subscribe
or purchase a registration to our software.
There are four kinds of Personal Information:
- Credit Card Information - never shared
This information is only required if you subscribe to the Classical Archives or register one of our software programs.
This information is collected for our credit card processor VeriSign - through secure servers (which means that all communication to and from these servers are encrypted.)
Your credit card details are kept securely by VeriSign and NOT even kept by us. No personal information is shared with any other third party by us or VeriSign.
(See VeriSign's Privacy Policy.)
- Personal Data - never shared unless expressly requested by you
- Name
- Email address
- IP Address
This information is collected during the subscription's last step.
It is required to manage your subscription.
It is NOT shared with any third party unless you expressly ask us to share it.
We do not use your email address for spamming and we communicate with you by email
only when asked by you or required by the discharge of our obligations to you.
In some special circumstances, and only if you have given us permission to do so,
our affiliates may communicate with you by email. (Note that - to date - we've never shared an email address or other data with any affiliate.)
- Site Recognition Code "Cookie" - never shared
- Name of cookie
- Cookie number
- Subscriber level
When you accept cookies from our site, your browser places small text files (a "cookie")
on your computer so that you don't need to manually login each time you come to our site
and to keep track of your status as a subscriber and of the limits you are entitled to.
These cookies do not contain any personal information
and cannot be used to track your usage by any other site.
If you elect not to accept cookies we cannot determine if you are logged-in.
In addition, if you are behind a proxy server, our server cannot determine exactly how many
files you listened to that day and may indicate that you have reached the daily limit sooner than if you're allowing cookies.
This is due to the fact that, without a cookie, the server can only rely on an IP address which is also shared by
many other users behind the same proxy.
- Anonymous Data - which may be shared in aggregate form only
- City, State
- Age range (voluntary)
- Education (voluntary)
- If you play an instrument (voluntary)
- Which new cultural area you wish to see on our site (voluntary)
This information is collected when you subscribe and is added to our demographics database
to help us in our mission to provide our users with a better experience on our site.
It is not shared with any third party as individual records (attached to your name or other personal information.)
It may however be aggregated to provide a sense of the general demographics of our users to our partners and affiliates.
When such data is aggregated you remain totally anonymous.
Note that most of this information is voluntary: we do not force you to provide this information: you
may elect not to provide this information to us.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of
information, we have put in place appropriate physical, electronic, and managerial
procedures to safeguard and secure the information we collect online.
You can access all your personally identifiable information that we collect online
and maintain there.
You can correct factual errors in your personally identifiable information by sending
us a request that credibly shows error there.
To protect your privacy and security, we will also take reasonable steps to verify your
identity before granting access or making corrections.
Anti-Spam
Although we may communicate to our members and subscribers with regards to
their membership status or about special offers for subscription to our site,
it is not the policy or the practice of our company, its affiliates, or
personnel to send unsolicited email and in particular email containing
advertising or other objectionable material. If you have received email
which contains solicitations or objectionable content and which used one
of our domain names in its return address — it is most certainly a
forgery or they have placed a link to our website without our
permission.
Although there is little we and other legitimate companies can do to
stop the appropriation of our name by fraudulent email web sites, we
sincerely regret the distress this may cause you.
When we learn of such activity we do make an effort to trace the source
of fraudulent email and register a complaint with the source of the
email and the Internet Service Provider (ISP) that hosts the connection.
There are two special circumstances in which legitimate email does
originate from our website:
- In order to communicate to our members and subscribers we occasionally send
mail to inform them of their subscription status or special offers to subscribe.
The member and subscriber lists are held in strict confidence and are not
shared with any other web site, company, or organization.
- Email may be sent by one individual to another with a link to the web
site. The person receiving that email might incorrectly interpret the
email as unsolicited mass email if they did not recognize the sender as
a friend or acquaintance of theirs. If someone is inappropriately using
this feature of our web site and repeatedly sending you email, let us
know their email address and we will do our best to block the sender.
Should you have other questions or concerns about these privacy policies, please call us at
1-650-330-8050 or send us an email through our feedback form.
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